Retail Assistant Store Manager- COURT AT KING OF Prussia

Description

Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to customers. We recruit, retain, and advance top talent and work to improve our communities and our planet. Join Gingham Nation, where we invest in associates through fair pay, benefits, and development opportunities to help them be their best at work, at home, and in their communities.

As an Assistant Store Manager, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, dedicated brand ambassadors who thrive on the connections we make with customers.

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear performance expectations, results goals, and accountability with all associates.
• Lead or delegate leadership tasks including acting as manager on duty to address customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demonstrations, and personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates may climb ladders, lift, reach, bend, and kneel to obtain products and maintain store appearance. Ability to lift 10 pounds consistently and up to 50 pounds.
• Maintain a safe, clean, and engaging experience by adhering to safety standards and expectations.
• Maintain values, policies, and procedures.

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, openness to feedback, and the ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

• High school diploma, GED certificate, or relevant work experience

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Bath & Body Works associates are the heart of our business. Benefits for eligible associates include:

• On-demand access to earned wages through Daily Pay
• Tution-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities, plus BBW Scholarship Fund opportunities
• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
• No-cost mental health and wellbeing support, plus health, dental, vision and life insurance options for full-time associates
• Paid time off and additional family benefits including paid maternity and parental leave
• Details at

The statements describe the general nature and level of work performed by people assigned to this job and are not an exhaustive list of responsibilities, duties and skills.

We will consider all qualified applicants, including those with arrest records or other criminal histories, in accordance with applicable state and local laws. See:
Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic…