Showroom Manager

Natuzzi Italia is seeking a dynamic leader for our King of Prussia location!

With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.

We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. From our robust compensation plans, excellent benefits packages and professional development opportunities, we set the bar high for the luxury furniture industry.

About the company:

Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market.

Today Pasquale Natuzzi personally oversees strategic activities relating to strengthening the brand with investments in product innovation and research, marketing, communication, and training, working alongside the Group's managers to define future strategies.

About the Showroom Manager Role

This is an exciting time to join Natuzzi Italia. We are in a period of rapid growth and are looking to fill open roles with high caliber talent to ensure our future success. The Showroom Manager is a dynamic leader focused on emulating our harmonious culture, with a passion deeply rooted in design. The Showroom Manager must have an entrepreneurial mindset and commitment to driving the overall success of their location.

Position Overview

• Sale Generation and P&L Responsibility
• Demonstrate strong business acumen and Clarity of Purpose; strategically deliver solutions that drive accuracy and efficiency. Drive business using Innovation Management and Organizational Agility strategies.
• Meet KRA objectives and financial goals for overall store performance by developing action plans. PNL responsibility.
• Engage in a positive environment built on teamwork, trust, integrity, and exceptional performance standards.

Client Journey

• Demonstrate high level standards while remaining focused on creating a superior client journey including aftersales care.
• Act as a brand ambassador for Natuzzi by demonstrating passion for the brand; ability to effectively communicate and speak to product features/benefits and company history and culture.

People Development

• Build human capability by empowering team to be curious, creative, empathetic, and courageous in their pursuit to achieve excellence.
• Ability to provide developmental coaching to support the ongoing pursuit of elevating talent.
• Deliver daily, weekly, and monthly objectives along with the ability to provide strategies to achieve these objectives.

Operations

• Manage personal daily operational tasks according to company policies, procedures and standards including selling and service expectations, POS procedures, client order management/lifecycle, customer issue follow up.
• Control store expenses, continually striving to reduce costs. Support all areas of risk management; physical security, store cash controls, inventory management; meet inventory accuracy and shrink requirements.
• Maintain merchandising directives; ensure presentation of all vignettes, fixtures and all visual areas are reflective of current visual direction.
• Demonstrate an in-depth knowledge of the product; must be fluent in all aspect of product knowledge.

Key Requirements

• Passion for luxury design.
• Minimum 5-7 years of sales management experience in a related luxury home furnishings retail environment.
• Ability to analyze and quickly react to selling reports and results to drive sales and profitability.
• Strong verbal and written communication skills.
• Must possess an entrepreneurial vison.
• Proven ability to drive a positive Client Journey that delivers loyalty and measurable results.
• Must be able to manage multiple tasks at once.
• Tech savvy with the ability to use various design software programs
• Design certificate or degree preferred. Business certificate or degree preferred.

Natuzzi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We offer a competitive salary plus bonus as well as health, dental & vision benefits...not to mention a great company to work for and build a career!

Job Type: Full-time

Salary: $85,000.00 - $ per year