Part Time Showroom Associate - King of Prussia Mall

Part Time Showroom Associate - King of Prussia Mall

Join Generation Tux as a Part Time Showroom Associate and help our clients look their best for weddings, corporate events, and other special occasions.

Location: Onsite - King of Prussia Mall

Reports To: Showroom Manager

Type: Part‑Time;
Non‑Exempt

Department: Showroom Operations

About Us: Generation Tux is a leading provider of high‑quality men’s formal wear rentals for weddings, special occasions, and corporate events. With our commitment to exceptional customer service and a wide selection of stylish formal wear options, we are dedicated to helping our clients look their best for their most important moments.

• Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere.
• Help clients choose the perfect formal wear ensemble by offering style recommendations and size assistance.
• Conduct fittings and alterations as needed to ensure a proper fit.
• Answer customer inquiries, address concerns, and provide information about rental policies.
• Keep the showroom clean, organized, and visually appealing to enhance the customer experience.
• Restock and arrange rental items on display racks and shelves.
• Monitor and report any maintenance or repair needs for rental items.
• Assist with receiving and inspecting incoming inventory shipments.
• Maintain accurate records of inventory levels, including sizes and styles.
• Prepare rental items for customer pick‑ups and returns, ensuring they are clean and in excellent condition.
• Actively engage in sales efforts, including upselling and cross‑selling additional accessories or services.
• Process customer orders, reservations, and payments accurately and efficiently.
• Collaborate with the showroom manager to meet sales targets.
• Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience.
• Participate in staff meetings and training sessions to stay informed about product updates and company policies.

• High school diploma or equivalent.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and the ability to provide excellent customer service.
• Basic knowledge of men’s formal wear and fashion trends.
• Willingness to learn and adapt to new processes and procedures.
• Team player with a positive attitude and a strong work ethic.
• Flexibility to work evenings, weekends, and holidays as needed.

Hours:

11:00 a.m. to 7 p.m. Monday through Saturday. 11:00 p.m. to 5:00 p.m. Sunday.

• Competitive hourly wage.
• Employee discounts on formal wear rentals.
• Opportunities for growth and advancement within the company.
• Training and development to enhance your customer service and fashion knowledge.
• A friendly and inclusive work environment that values teamwork and collaboration.

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third‑party agency or company that does not have a signed agreement with Generation Tux.