Assistant Manager

Assistant Manager

The Assistant Manager is responsible for day-to-day restaurant operations and ensuring the team delivers exceptional guest experiences while upholding core hospitality standards and values.

• Build a learning, supportive environment that drives sales, service excellence, and internal career growth.
• Partner with the General Manager to proactively recruit, thoughtfully hire, onboard, and mentor team members.
• Maintain appropriate staffing levels; set clear expectations; train, coach, and provide timely, constructive feedback.
• Implement company training programs and follow up to ensure skills transfer on the job.
• Practice proactive performance management in partnership with Regional/HR as needed; ensure policy compliance.
• Support career development plans to improve retention and build bench strength.
• Manage location expenses and ensure adherence to budgets.
• Ensure consistent execution of policies, procedures, and brand standards (visual and experiential).
• Maintain the appearance and upkeep of kitchen, bar, dining, and exterior areas in partnership with location leadership.
• Model and reinforce the organizations values in all decisions and actions; be receptive to feedback and coaching.

• Possess thorough knowledge and enforcement of all food & beverage menus, ingredients, prep methods, and presentation.
• Uphold hospitality/service standards at every guest touchpoint; cultivate authentic community relationships.
• Ensure proper cash handling and accurate POS operations.
• Maintain food handling, safety, and sanitation compliance at all times.
• Perform other duties as assigned.

• High school diploma or GED required; must be 18+ years of age.
• Generally 3+ years of food & beverage experience; prior leadership experience preferred.
• Current food handlers and alcohol service certifications as required by federal/state/local law.
• Familiarity with reservation platforms (e.g., "Open Table") preferred.
• Ability to work a variable schedule including nights, weekends, and holidays.
• Basic math proficiency; comfortable with Microsoft Office and standard business software.

• Frequently lift and/or move up to ~50 lbs.
• Frequent bending/stooping/kneeling; occasional ladder use.
• Ability to stand for up to 8 hours per shift.
• Possible travel for training and to assist at other locations.
• Availability to work varied hours/days as business needs require.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, gender identity or expression, sexual orientation, religion, national origin, ancestry, age, veteran status, marital status, disability, protected medical condition, genetic information, reproductive health decision-making, or any other status protected by law. Applicants needing accommodation to complete the application process may request it.