Retail Store Manager, King of Prussia

Overview

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture.

Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Nespresso is thrilled to open our newest experiential boutique at King of Prussia Mall this June! Join us in April to begin immersive training and build a team that will bring the Nespresso experience to this exciting new market.

Step into the role of the Boutique Manager at Nespresso where you are not just the leader of the store, you are the face of the brand setting the tone for the team to bring our brand to life for our employees and customers. You will lead and inspire a high-performing team to optimize sales, service, and operations, all while ensuring a seamless and inviting customer experience.

Your leadership will be pivotal in executing innovative store strategies to drive performance goals and achieving impressive sales growth. You will have an entrepreneurial mindset to connect with the community, build our brand, and share the Nespresso story and values with passion. Join us in creating success for our global brand and leading a winning team to make a lasting impact!

Join us at Nespresso, where leadership meets purpose, and every day brings new opportunities to make a difference!

• Competitive Pay:
  Enjoy competitive pay along with quarterly bonuses for achieving team sales and service goals.
• Growth and Development:
  At Nespresso, you have the opportunity to build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.
• Caring Culture:
  Nespresso is known for a culture that inspires you to be, feel, and do your best. We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee – warm, welcoming, and revitalizing.
• Purposeful Work:
  As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.

Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:

• A free Nespresso machine and coffee product allowance
• 401k with company match
• Educational reimbursement
• Health and mental wellness programs
• DE&I resource groups
• Employee recognition program
• Discounts at over 2,000 companies

(Incentives and/or benefit packages may vary depending on the position.)

• Performance Management:
  Recruit, hire, and develop people to drive a culture of high performance and engagement. Recognize and reward excellence while addressing any performance issues promptly. Create personalized development plans and provide ongoing feedback to help your team thrive.
• Training and Development:
  Lead and inspire others to learn and grow through coaching and mentoring. Lead training initiatives to ensure your team has the knowledge and skills needed to deliver an exceptional customer experience. From product knowledge to selling techniques and operational standards, you will be instrumental in building their capabilities and shaping their success.
• Team Engagement:
  Uphold the Nespresso culture and values, fostering an engaged and motivated team. Through effective communication and regular touchpoints, such as weekly meetings and one-on-one sessions, you will create a supportive and collaborative environment.
• Sales and Service Excellence:
  Drive team performance…