Operations Manager

Operations Manager – Topgolf

Join to apply for the Operations Manager role at Topgolf
.

• Supervise the Department Managers and their teams in providing best‑in‑class service
• Coach and develop their direct reports and the team
• Uphold operating standards and drive Guest and team safety and satisfaction
• Hold leaders accountable for managing venue operations
• Hold departments accountable for budgets and spending
• Forecast and control sales and expenses
• Delegate and follow‑up on the completion of tasks
• Demonstrate Topgolf’s Core Values:
  Fun, One Team, Excellence, Edgy Spirit and Caring
• Interact with Guests to check on the quality of their experience
• Leverage business metrics and trends to drive performance and to maximize profit and revenue
• Cultivate relationships with community leaders and organizations to ensure strong connections

• 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
• Multi‑unit management experience is desired but not required
• High school diploma or equivalent
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• A high level of self‑awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time, including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location

The above statements cover generally believed principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform different duties.

Topgolf is a global sports and entertainment community that is committed to equal opportunity and to preventing discrimination, harassment and retaliation. As an affirmative action employer, it takes steps to create a respectful, equitable and inclusive environment. The company also participates in E‑Verify and provides required federal Form I‑9 information.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Management and Manufacturing

Industries:
Restaurants, Hospitality, and Entertainment Providers