Associate Application Analyst - Digital​/Mobile

Associate Application Analyst – Digital/Mobile

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. With annual revenues of $15.8 billion in 2024 and headquartered in King of Prussia, PA, UHS operates hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network and related services across the U.S., Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst – Digital/Mobile to support the implementation of UHS applications. The role requires monitoring the resolution of maintenance or enhancement issues, providing technical support across UHS entities, meeting deadlines, and ensuring high customer satisfaction while minimizing service disruption.

Activities:

• Tests, supports, and documents new applications or enhancements.
• Supports the implementation of applications.
• Performs or assists in unit and system testing.
• Provides documentation as needed.
• Adheres to UHS Project Management standards.
• Ensures strict adherence to work plans, notifying management of delays or obstacles.
• Assists staff in recommending application solutions to meet business and customer needs.

Activities:

• Researches and resolves Customer Support Center tickets, including major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on‑call support as scheduled.
• Establishes and maintains regular communications with the user community.

Activities:

• Maintains Service Excellence principles.
• Prepares and promptly submits routine and special reports.
• Keeps management well informed of activities, needs, problems.
• Reviews and reports progress on an ongoing basis.
• Performs other tasks as required by management.

Knowledge:

• Bachelor’s Degree in Computer Science or Information Systems, with experience in relational databases, programming languages, source control, and project management concepts.
• Basic knowledge of system application implementation, enhancement, and support methods.
• Working knowledge of computer systems analysis and programming techniques, including consulting with users, design, development, documentation, testing, coding, debugging, and modification of programs.
• Basic knowledge of IS standards and quality methods and metrics.
• Basic knowledge of project management methods.
• General familiarity of user business practices, concepts, and terminology sufficient to support applications.
• SQL Server experience with views, tables, and stored procedures.
• .NET Framework experience.
• Visual Studio development experience.

Skills:

• Ability to test and support database interfaces and objects.
• Ability to create system and program‐level documentation and support documentation.
• Language proficiency in English, with excellent written and verbal fluency.

0 – 5% domestic US travel (depending on projects).

• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive compensation.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(k) plan with company match.
• Generous paid time off.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and fully support recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

UHS is not accepting unsolicited assistance from search firms for this opportunity. All resumes submitted by search firms without a valid written search agreement will be deemed the sole property of UHS. No fee will be paid if a candidate is hired through a referral or other means. For security, do not provide financial or personal information (SSN, credit card, bank details, etc.)

via email. If you suspect a scam, contact UHS at  or 1‑800‑852‑3449.