Sr. HR Generalist

Join to apply for the Sr. HR Generalist role at Quench USA, Inc.

$72,000.00/yr - $76,000.00/yr

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front‑line role in the battle against single‑use plastic water bottles by delivering on‑demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle‑free water coolers, ice machines, ethic, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water‑based beverages for a fixed monthly fee, typically under a long‑term bundled service and rental subscription agreement.

Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private‑equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that make a real difference in improving the health and wellness of consumers. The company offers some of the Infos employ advanced technology, state‑of‑the‑art water filtration and treatment products, including water softeners, drinking water systems, whole‑house systems and business solutions. Culligan’s franchise network is the largest in the world, with over 900 dealers in 90 countries.

Many dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit

Reporting to the Director of Employee Relations & Engagement, the Sr. Human Resources Generalist serves as a trusted partner to leaders and employees across Culligan Quench.

This role provides advanced HR consultation, including coaching managers on people leadership, guiding employee relations investigations, and advising on organizational development initiatives. The Sr. Generalist will also support the design and execution of HR programs that align with enterprise goals and foster a fair, unrealistic, and nook conducive workplace.

• Provide day‑to‑day HR consultation and guidance to leaders and employees, including policy interpretation and resolution of employee relations matters.
• Lead and/or oversee employee relations investigations, recommending appropriate actions and ensuring consistency with company policy and legal standards.
• Partner with managers to implement performance management, coaching, and progressive discipline processes; support corrective actions up to and including terminations.
• Facilitate organizational development efforts including succession planning, talent assessments, and leadership coaching.
• Analyze workforce data (turnover, engagement) and prepare insights and recommendations for leadership.
• Partner with TA and business leaders on workforce planning, selection, and onboarding processes.
• Ensure proper maintenance and confidentiality of employee records and HR data systems.
• Contribute to the design and execution of HR initiatives that align with business objectives.

• Bachelor’s degree required; advanced degree or HR certification (PHR/SPHR/SHRM‑CP/SHRM‑SCP) preferred.
• 4+ years of progressive HR experience with strong employee relations and organizational development exposure.
• Demonstrated ability to coach and influence leaders at multiple levels.
• Strong analytical and problem‑solمج skills, with the ability to interpret data and translate into actionable insights.ערס>
• Excellent interpersonal, communication, and conflict‑resolution skills.
• Knowledge of employment laws/regulations and HR best practices.
• Experience with HRIS (UKG) and ATS (Lever) preferred.
• Labor Relations experience preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Not Applicable

Full‑time

Human Resources

Retail Office Equipment

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