Associate Application Analyst - IS Clinical Systems

Responsibilities

Associate Application Analyst – IS Clinical Systems supports the implementation of UHS Clinical and Ancillary applications in a multi-entity, 25+ Acute Care / BH Hospital Environment. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Works with the Information Services Clinical Applications team to evaluate the design and determine modifications to existing applications that will effectively accomplish desired objectives.

Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team.

• Demonstrates understanding of hospital workflow
• Demonstrates analytical problem solving
• Assists in performing routine system maintenance and builds
• Establishes and maintains regular communications with application team and user community
• Adheres to UHS Service Level and Change Management Policies
• Researches and resolves Customer Support Center Tickets
• Supports the implementations of applications and prepares the appropriate documentation
• Performs system testing and documentation for all phases of the application development life cycle
• Researches and resolves implementation-related Customer Support Center Tickets
• Adheres to appropriate UHS Project Management standards
• Ensures strict adherence to work plans, reporting all serious deviations to management
• Assists with the training of users in operating procedures for application

Position Requirements:

• Associate s degree required, Bachelor s degree preferred.
• A quick learner of software and information technology, and motivated to learn new applications and business operations.
• Proficient with word processing, spreadsheet, and email software applications.
• A quick learner of software and information technology, and motivated to learn new applications and business operations.
• Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.
• Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.
• Self-disciplined, able to work independently, but also able to take direction when necessary.
• Self-motivated to identify and resolve issues, and in advancing personal knowledge.
• Very organized and detail-oriented.

Travel Requirements: 5 – 20% domestic US travel (depending on projects and Go Lives).

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

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To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services  subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services  subsidiaries including UHS of Delaware.

Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

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