Regional Installation & Service Specialist – Northeast

Regional Installation & Service Specialist – Northeast

5 days ago Be among the first 25 applicants

Silentia is a Swedish, family‑owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows.

We design and manufacture an innovative hard‑surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment.

With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia’s solutions are proven to help reduce the risk of cross‑infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings.

The Regional Installation & Service Specialist – Northeast is a hands‑on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia’s patient privacy screen systems across hospitals and healthcare facilities in the Northeast region.

• Perform on‑site installation of Silentia privacy screen systems
• Interpret floor plans and installation drawings
• Assemble, mount, level, and secure systems
• Conduct final walkthroughs and handoff
• Provide on‑site service and repairs
• Diagnose and resolve issues
• Perform warranty and non‑warranty service calls
• Support sales with site walks and assessments
• Act as technical contact for facilities teams
• Coordinate deliveries and tools
• Submit service and installation reports in Salesforce

• 3–7+ years of installation or field service experience
• Experience working in a healthcare environment or equivalent setting
• Ability to read floor plans, technical drawings, and installation guides
• Strong mechanical aptitude
• Valid driver’s license with a clean driving record
• Maintain hospital vendor credentialing and access requirements
• Ability to travel extensively
• Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service

• Healthcare furniture or architectural systems experience
• CRM experience

• Ability to lift and maneuver equipment weighing up to 75lbs
• Ability to stand, kneel, and climb ladders

• Tools and safety gear provided
• Comprehensive health, dental, and vision insurance
• Generous PTO and holiday schedule

Mid‑Senior level

Full‑time

Information Technology

Hospitals and Health Care

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