Manager - Digital Healthcare Delivery Partners

Overview

At Blue Cross Blue Shield Global Solutions SM (BCBS Global Solutions SM), we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that’s simple, efficient, and human. Whether our customers live, work, travel or study abroad, we give them the confidence and peace of mind to embrace every journey.

You are a strategic, relationship-driven leader with experience managing digital health partners. You speak telehealth services, remote patient monitoring and health data analytics tools fluently and know how to align their capabilities with clinical, operational and enterprise goals.

• Lead the strategic integration of digital health vendors into care delivery and employee support models.
• Manage and optimize performance across key partners, including telemedicine, women’s and family health, musculoskeletal health, crisis network management and other digital member health partners and platforms.
• Drive cross-functional collaboration with clinical, IT and operational teams to ensure successful adoption and execution of digital health initiatives.
• Evaluate vendor capabilities, monitor outcomes and guide continuous improvement and innovation in digital healthcare delivery.
• Identify opportunities to enhance the digital health ecosystem and recommend new partnerships or technologies that advance organizational goals.

• Bachelor’s degree in Health Administration, Public Health, Business, IT, or a related field (Master’s degree is a plus).
• 5+ years of experience in healthcare management, digital health and/or vendor oversight.
• Proven success in managing external partnerships and rolling out digital health solutions that improve experiences, outcomes and efficiency.
• Strong understanding of healthcare regulations, data privacy and interoperability standards to ensure a safe, compliant and forward-thinking digital ecosystem.
• Exceptional communication, negotiation and project management skills to influence stakeholders at every level and drive initiatives from concept to execution.
• Ability to thrive in a fast-paced, highly collaborative environment with cross-functional teamwork and innovation.

• Competitive base pay plus annual bonus
• Competitive medical plans
• Telemedicine available
• Paid parental leave
• Employee assistance and wellness support 24/7
• Free international healthcare coverage

• Hybrid work model
• Work abroad arrangements available
• Generous PTO accrual with carry-over option
• 9 paid holidays plus one floating holiday and one volunteer day
• Tuition reimbursement
• Career/Learning and development opportunities
• 401(k) with generous company match
• Pet insurance offerings
• Identity theft and legal coverages available
• Emphasis on well-being (virtual well-being platform, monthly mindfulness events)