Associate, Operations

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more,

We are seeking an enthusiastic and highly organized professional to join our Investment Operations team as an Operations Associate. This person will be responsible for coordinating the setup of investment products and programs with our partner custodians, advisors, fund/insurance companies, and investment managers. They will be responsible for managing internal and external communications around investments with various stakeholders including clients, vendors, and partners.

While primarily operational in nature, our team sits at a unique intersection of clients, operations, and strategy, and the role reflects this multifaceted nature. The job requires keen attention to detail and ability to track multiple projects and communicate with 3rd parties across multiple platforms.

In this position you’ll be responsible for a number of items, as it pertains to the investment management operational oversight and implementation. The job responsibilities will include but are not limited to:

• Partnering with our plan sales and implementations teams to vet and implement the investment options for plans being brought onto the Vestwell platform; this includes both cost and asset class coverage analysis
• Coordinating with our custody partners to ensure a seamless new plan onboarding process
• Liaising with Fund and Insurance companies to ensure appropriate processes are in place for making funds available within plans
• Working with 3rd party investment managers and advisors to define onboarding and ongoing requirements
• Ensuring investment options are in sync with the respective programs
• Ensuring investment performance and fact sheets are updated regularly
• Participate in key quality assurance processes

The Necessities

• 1+ year of experience in a Financial Services, or related industry
• The ability to understand the “big picture” and the importance of the team’s role in the overall process
• Excellent communication skills across internal stakeholders and external partner groups
• Passion for learning and applying new concepts, and bridging information where continued process-development is key
• The ability to self-manage around tight deadlines in a fast-paced environment while ensuring the integrity and accuracy of the details
• Strong technical proficiency using Excel and process management tools

The Extras

• Previous experience within financial services, with a focus on investment operations and fund implementation

This role will be based in our King of Prussia office, and will be part of Vestwell's hybrid in-office operation.

The expected base salary range for this position is $60K - $75K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown…