Sales Team Administrator

The Sales Administrator is responsible for providing support for sales team. This involves dealing with customer requests, providing quotations and information such as lead times, pricing, etc. The role may also include customer prospecting and closing orders via the phone or via email communication.

• Receiving and processing purchase orders
• Liaise with customers that have a maintenance contract and renew their ongoing contracts
• Verifying orders, including customers’ personal information and payment details
• Contacting customers by phone or email to answer queries and obtain missing information
• Contacting prospects to inform them of our solutions and capabilities
• Closing orders as well as closing orders at the request of the sales representative
• Maintaining and updating sales and customer records
• Compiling monthly sales reports
• Expediting orders through internal liaison