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Empathetic Customer Care Specialist; Hybrid

Job in Kilmarnock, East Ayrshire, KA3, Scotland, UK
Listing for: Pertemps Scotland
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic Customer Care Specialist (Hybrid)
A well-established employer in Kilmarnock is seeking a Vulnerable Customer Support Representative to assist customers facing difficult situations. This hybrid role requires excellent communication skills, empathy, and a commitment to high-quality customer service. Successful candidates will manage sensitive interactions, ensure compliance with regulations, and contribute positively to customer experiences. The position offers flexible working hours and various recognition programs throughout the year, making it an excellent opportunity for someone with a background in care or customer service.
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