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Multi-Channel Dialler & Capacity Leader
Job in
Kilmarnock, East Ayrshire, KA3, Scotland, UK
Listed on 2026-02-28
Listing for:
PRA Group (Nasdaq: PRAA)
Full Time
position Listed on 2026-02-28
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
A leading financial services firm in Kilmarnock is seeking a Dialler & Capacity Planning Manager. This role involves optimising dialler operations, leading a multi-disciplinary team, and ensuring compliance with OFCOM guidelines. The ideal candidate has extensive experience in contact centres and resource planning, with strong analytical skills to drive efficiency and improve performance. Applicants should possess problem-solving capabilities and a self-motivated approach, contributing to a high-performance culture within the company.
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