Food Service Foreman - BURGER KING

Job Description

Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.

2

Hospitality and Restaurant Operations

Yes

• Six months of restaurant or related food service operations experience.
• Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

• STORE OPEN MONDAY TO FRIDAY 5:30 AM - 8:00 PM; SAT & SUN 9:00 AM - 9:00 PM.
• MUST BE ABLE TO WORK VARIOUS SHIFTS INCLUDING WEEKENDS.

$22.66

$26.45

• Supervises the preparation and sale of food items during an assigned shift.
• Receives, verifies and checks quality of food/supply items.
• Estimates and orders food/supplies as required.
• Greets each customer upon contact. Assists customer by listening to needs, offering suggestions and thanking customer for their business.
• Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
• Prepares, maintains, and processes accounting and facility operational reports.
• Participates in the establishment and achievement of service and sale goals for the food operation.
• Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records.
• Maintains/controls personnel cost and productivity standards.
• Performs the duties of subordinate associates as required by workload.
• Opens and/or closes the facility in accordance with published policies/regulations.
• Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations. Initiates work orders for repair and maintenance.
• Supervises assigned associates. Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions.
• Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards. Must complete Serv Safe (5640) and applicable fast-food certification(s) within 90 days of hire.
• Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange.
• Performs other duties as assigned.

Hourly

1