Collision General Manager

Gerber Collision & Glass – Killeen, TX

Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations, and a dedicated workforce of 10,000+ team members across the United States and Canada, we are passionate about delivering the goal to WOW Every Customer and Be the Best.

The General Manager’s primary responsibility is to provide an exceptional customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager will coach and empower each team member’s performance and success, promote the highest quality standards of professionalism, and play a pivotal role in ensuring a consistent WOW (Wow Operating Way) experience.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target, and track monthly sales, profit, and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
• Manage estimates to ensure labor mix is within established standards; manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
• Attend training, information sessions, and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

• Post‑Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience.
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for full‑time employees working a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short‑Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non‑Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.

Estimated $80,000 – $100,000+ annually with Unlimited PTO + Bonuses. Compensation is commensurate with location, skill, education, and experience.

Gerber Collision & Glass has been WOWing customers with collision repair services for over 80 years. Please visit  to learn more about our company.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.