Medical Biller

Company Description

Here at Integrated Pain Associates, we are changing the pain journey by treating every patient with an individualized care plan that is just as unique as they are. By reimagining what is needed, and implementing specialized groundbreaking technology, we deliver proven maximum effective results, with minimally invasive pain management procedures. At Integrated Pain Associates, we are committed to providing jobs that deliver opportunity and growth in a progressive, exciting, and fast‑paced work environment.

We are committed to serving with fairness, dignity, and respect, and to providing an environment which affords opportunity and success. If you are looking for your next career opportunity, we have one waiting for you in Killeen, TX.

Possess and apply thorough knowledge of collections and the ability to apply that knowledge to all aspects of patient accounts including insurance, billing, and collection processes. Identify problem accounts and review accounts for discrepancies and potential issues. The AR Specialist will also contact insurance companies to resolve claims not paid in a timely manner, identify coding or billing issues from EOBs and work to correct errors.

The AR Specialist is responsible for researching and resolving claim‑related issues in order to receive maximum profitability for clients. Also review the claims to make sure that payer‑specific billing requirements are met, follow‑up on billing, determine and update accounts as necessary.

• Acute appeals/denials/collections experience gained in a medical setting
• Analyze EOB denials and determine steps necessary to correct claims
• Audit and resolve accounts with credit balances
• Audit and resolve accounts with outstanding balances and determine disposition of delinquent accounts
• Perform necessary rebilling or adjusting on accounts
• Finalize invoices that do not have any discrepancies
• Document all conversations and billing transactions in the management system
• Contact customers or business partners to notify them of overdue payments and documented debts collected
• Proven ability to manage multiple clients at a time while paying strict attention to detail
• Other duties as assigned

• Minimum of three years’ experience working underpayments/denials, or prior experience as a Healthcare Insurance Collector, Patient Account Representative or related experience
• High School Diploma or GED required
• Payer relations background
• Knowledge of commercial collections. VA, Tricare, Medicare and Medicaid collection knowledge a plus
• Demonstrated excellent critical thinking and analytical experience
• Understands medical terminology and medical coding terminology
• Excellent written and verbal communication abilities
• Strong attention to detail and goal oriented
• Maintain strict confidentiality; adhering to all HIPAA guidelines and regulations
• Proven account management or other relevant experience in credentialing, medical billing and coding industry
• Proficient in Microsoft Excel, Word, Access and electronic e‑mail systems
• In‑depth knowledge of CPT and ICD‑10 codes, Medicare and Medicaid billing rules, insurance reimbursement methods, the claims appeal process, understanding of managed care contracts and payments

• Operates computers, scanners, telephones, and additional office equipment
• Work a full 8‑hour shift in an office medical setting
• Must wear appropriate dress code attire in accordance with company policy and procedures
• Able to sit and stand for long periods of time
• Minimal lifting required with maximum of 50 lbs

• 3 Medical plans to choose from
• 2 Dental plans to choose from
• A Vision Plan
• The company provides life and accidental death & dismemberment (AD&D) insurance
• Options to increase Life and AD&D insurance for yourself and your family
• Short‑Term Disability
• Long‑Term Disability
• Freshbenies (Telemedicine, Behavioral Health and medical bill auditing and redirection of medical care via Advocacy)

Monday - Thursday: 08:00 – 05:00
Friday: 08:00 AM – 02:00 PM (Hours may vary)

Bi‑lingual preferred.

Integrated Pain Associates is an Equal Opportunity Employer. EEO AA M/F/Vet/Disability. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, protected veteran status or disability.