Card Fraud Sr. Operations Specialist
Listed on 2026-01-15
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Finance & Banking
* Mentor and train assigned staff within the department
* Decision Debit Protect / Fico alerts
* Decision Debit Protect Permits & Time frames
* Suggest rules and validate vendor analysis
* Handle escalated phone calls & emails
* Problem-solve escalated and complex issues
* Implement department goals & process improvements
* Monitor production and ensure expectations are met
* Perform assigned tasks in accordance with regulations, policy, and procedure to mitigate risk to the Bank
* Assist Department Manager as needed
* Regular and predictable attendance and punctuality
* Other tasks as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
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