Senior Call Center Team Lead | Drive & Excellence
Job in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-01-27
Listing for:
MCI
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
A leading BPO company in Killeen, TX is seeking a Management-level candidate to oversee and develop a team of customer service agents. Your responsibilities include coaching the team, managing call quality, and ensuring productivity while driving a culture of continuous improvement. Required qualifications include at least 3 years of call center management experience and strong communication skills. This position offers a competitive salary, bonuses, and comprehensive benefits including paid time off and health coverage.
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Position Requirements
10+ Years
work experience
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