Inbound Customer Service Agent
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise;
Ensure first call resolution through problems solving and effective call handling;
Research systems to find missing information as applicable;
Coordinate with other departments to resolve issues when needed;
Utilize knowledge base and training to accurately answer customer questions.
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