Bank Customer Care Agent
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Handle inbound customer calls in a courteous, timely, and professional manner, including email and live chat;
Listen to customers, understand their needs, and resolve customer issues;
Escalate customer issues to the appropriate staff and managerial for resolution as needed;
Ensure first call resolution through problems solving and effective call handling;
Create and maintain customer CRM records with accurate call details.
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