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Entry-Level Energy Customer Care Agent
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Mass Markets - [Call Center Representative] As an Energy Customer Care Agent at Mass Markets, you'll:
Handle inbound and outbound contacts in a courteous, timely, and professional manner;
Use knowledge base and training to accurately answer customer questions and sell appropriate products and services;
Listen to customers, understand their needs, and resolve customer issues;
Utilize systems and technology to complete account management tasks;
Follow all required scripts, policies, and procedures.
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