Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Overview

About Spago Maui. Located at the Four Seasons Resort Maui at Wailea, Spago by Wolfgang Puck blends Hawaiian and California cuisine in an elegant, ocean-view setting. Our team is dedicated to providing a warm, welcoming, and world-class dining experience for every guest.

As the Host/Hostess, you are the first and last point of contact for guests at Spago Maui. Your warm demeanor, professional presence, and attention to detail help set the tone for a seamless and memorable dining experience. You’ll manage reservations, greet guests with genuine hospitality, and coordinate the dining room flow with grace and efficiency.

Pay: $16.00 / hour

• Warmly greet and welcome all guests as they arrive
• Manage reservations and waitlists using our booking system
• Coordinate guest seating with servers and management to ensure smooth service flow
• Provide accurate wait time estimates and communicate with guests during busy periods
• Answer phones and assist with reservation inquiries in a professional manner
• Maintain cleanliness and organization of the host stand and entryway
• Assist in accommodating guest requests and special occasions
• Work closely with the management and front-of-house team to ensure exceptional guest service

• Previous host/hostess or customer service experience in a high-volume or fine dining setting preferred
• Warm, approachable, and professional communication style
• Comfortable using reservation systems (e.g., Open Table, Resy)
• Ability to remain calm and composed in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexible availability, including nights, weekends, and holidays
• Passion for hospitality and a desire to be part of a dynamic, service-driven team

• Join an iconic brand known for culinary excellence and genuine hospitality
• 401(K) retirement plan with 30% employer match
• Dining discounts
• Opportunities for growth within the Wolfgang Puck Fine Dining Group
• Beautiful oceanfront location and positive team environment
• Competitive compensation and fully paid benefits for eligible employees

We’re looking for individuals who are passionate about creating exceptional guest experiences. If you love hospitality and thrive in a refined yet welcoming environment, we’d love to meet you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.