Guest Service Agent; Overnight - Grand Wailea, Waldorf Astoria Resort

Position: Guest Service Agent (Overnight) - Grand Wailea, A Waldorf Astoria Resort
The gorgeous Waldorf Astoria Resort in Maui, _Grand Wailea,_ is looking for an
** Overnight Guest Service Agent
** to join the _Front Office_ Team

Located on 40 acres of lush tropical gardens, this Forbes 4 Star, AAA 4 Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets  _This includes 3 restaurants, 3 bars, a cafe, and in room dining _

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** Classification:
** Full Time
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** Shift:
** Overnight shift  10pm or 11pm start time  - must have availability to work weekends, weekdays, and holidays
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** Pay Rate:
** The hourly rate is $30 98 per hour and is based on applicable and specialized experience and location

** Want to learn more?
** Hotel Website  (Use the "Apply for this Job" box below). grandwailea com/ ,Facebook   facebook com/grandwailea ,Instagram   instagram com/grandwailea/ ,You Tube   youtube com/user/Grand Wailea Maui

** What will I be doing?*
* During third shift, greets and registers guests, providing prompt and courteous service  Checks guests out of the hotel  Resolves guest challenges throughout their stay in the hotel  Upgrades guests, and promotes hotel services and amenities  Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs  Promotes and administers Marketing Programs for arriving guests  Ensures guest knows location of room, and arranges for team member to accompany guest to room  Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc  to guest

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands   hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to pay when you need it through Daily Pay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best in Class Paid Time Off  PTO
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt

Free Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ 401K plan and company match to help save for your retirement
+ Hilton Shares:
Our employee stock purchase program  ESPP    you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs

_ _  _Available benefits may vary depending upon property specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable _

LI JO1

** Job:
** _Guest Services, Operations, and Front Office_

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* Title:

** _Guest Service Agent  Overnight    Grand Wailea, A Waldorf Astoria Resort_

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* Location:

** _null_

** Requisition :
** _HOT0C86K_

** EOE/AA/Disabled/Veterans**