Assistant Manager - Kihei Branch

This position includes a $5,000 sign‑on bonus for eligible new hires.

Leads, coaches and inspires a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, and profitability goals, while ensuring regulatory and legal compliance. Responsible for the administrative and operational tasks related to account handling; works on assignments extremely complex in nature, takes independent action and a high degree of initiative in resolving problems, is involved in decision making and developing recommendations.

Manages an assigned portfolio of High‑Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and opens and services all types of consumer and business deposit products; accepts and closes secured and unsecured consumer loans and business loans and lines. Is certified to accept and close home equity lines of credit and loans. Responsible for meeting assigned sales/service and operational goals.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive customer interactions, empowerment and ownership, and demonstrates key professional and performance skills such as active listening, effective oral and written communication, action and solution orientation, and thoroughness.

• Accepts secured and unsecured consumer loan and personal lines of credit applications and is able to open all types of consumer and business deposit products and related services.
• Profiles customers while opening or servicing deposit accounts to determine needs.
• Actively participates in customer retention programs to build and retain customer relationships and find opportunities to acquire new relationships.
• Manages a portfolio of HVC customers to build and retain customer relationships.
• Analyzes tax returns and financial statements.
• Participates in branch or bank‑wide campaigns.
• Actively cross‑sells and refers customers to the appropriate business partners.
• Achieves all individual/branch goals as assigned, which may include deposit, loan and portfolio growth goals, revenue and risk management targets.

• Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, accounts or company assets.
• Processes various transactions including but not limited to deposits, withdrawals, various payments, cash advances, check cashing, placing stops, cautions and holds, foreign currency exchange with minimal errors, and balances teller cash on a daily basis.
• Purchases and sells cash to/from vault and assists in the replenishment of cash dispensers.
• Meets all service level expectations and assures a positive customer experience.
• Trains and provides guidance to new branch staff.

• Able to perform all transactional and operational functions including but not limited to opening/closing branch, daily balancing and reconciliation, and performing as vault custodian.
• Assists with training, developing and managing a strong branch team.
• Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, cash and negotiable instruments, customer accounts or company assets.

• Bachelor’s Degree from an accredited university. Relevant work experience may substitute for the degree requirement.

• 3+ years of branch/bank operations experience and sales of retail financial products.
• 3+ years of experience supervising/leading a sales team.
• 2+ years of experience explaining credit product; accepting/closing loan applications.

• Must be able to work a flexible schedule to include before and after normal work hours, weekends and holidays when necessary.
• Registration with the Nationwide…