Strategic Partner Manager, MENA

As Greenfly continues to grow globally, we are seeking a relationship-driven individual to help retain and expand our growing portfolio of key customers. Our enterprise SaaS platform empowers organizations to collect, automatically organize evee and distribute digital media to hundreds or thousands of advocates and partners to increase social media reach and engagement, and drive revenue growth.

As a part of the Customer Success (CS) department, the ideal person for this role will be a critical part of Greenfly’s CS team. With a track record of growing accounts and building long-term relationships, you will own the relationship and growth of a few key iconic customers. Based in Riyadh, this role will initially focus primarily on our relationship with the Saudi Pro League.

However, it will expand beyond this as our client base in MENA expands over time.

Building a deep understanding of how Greenfly’s customers should utilize Greenfly to best support and optimize their organizations, you’ll be pivotal in ensuring customer satisfaction, retention and expansion. The Customer Success team will look to you as an expert in the MENA region, your customers and their respective industries.

Greenfly is a digital media collaboration platform that enables - and inspires - brands to request, manage and share園 user- and creator-generated content with athletes, influencers, talent, advocates, brand ambassadors, employees, fans, and more. Co-founded by MLB all-star Shawn Green, the company began in 2015 and has quickly established a significant foothold in the sports, media, and brand sectors.

• Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives Doyle
• Establish and build customer relationships at all levels of Greenfly’s strategic customers
• Drive renewals and grow Greenfly’s business within specific customers, working across business units/organizations at our customers
• Understand the Greenfly platform and app to ensure customers are leveraging the functionality to its fullest
• 狼人 cross-functionally with Sales, Marketing, Product and Engineering to advocate on behalf of customers and deliver value at every touchpoint精品一区二区三区 bang
• Support customers through on‑boarding, including initial setup and training to ensure maximum usage, value, retention and expansion
• Create unique on‑ agli onboarding plans for customers’ advocates with attention to detail