Manager, Management

Master works is hiring a Performance Manager who will be responsible for leading the design, implementation, and governance of the organization’s performance management framework
, ensuring alignment between corporate strategy, departmental objectives, and individual performance. The role ensures that performance is measured, monitored, and improved continuously through data-driven insights and effective collaboration across departments.

• Develop, implement, and maintain a comprehensive Performance Management Framework (PMF) aligned with organizational strategy.
• Manage the Balanced Scorecard (BSC) and ensure all objectives, KPIs, and targets are strategically aligned.
• Establish and oversee performance governance cycles
  , including monthly, quarterly, and annual reviews.
• Define and communicate performance policies, procedures, and standards across all departments.
• Support the integration of KPIs into systems and ensure alignment with ERP, HR, and Data Warehouse platforms.

• Facilitate the definition and validation of KPIs at corporate, departmental, and individual levels.
• Maintain a centralized KPI library with definitions, data sources, and owners.
• Ensure KPIs are SMART
  , relevant, and measurable, with clear baselines and targets.
• Validate KPI data and perform variance analysis to highlight trends, risks, and improvement opportunities.

• Develop and manage performance dashboards and regular reports for leadership and executive committees.
• Present analytical insights to support evidence-based decision-making
  .
• Coordinate the Strategy Execution Report and track progress of strategic objectives and initiatives.
• Work closely with the Data Warehouse and BI teams to ensure data accuracy and integrity.

• Guide departments in cascading strategic objectives and KPIs down to team and employee levels.
• Ensure consistent understanding and ownership of performance measures across the organization.
• Support HR in aligning individual performance management with strategic KPIs and behavioral competencies.

• Identify performance gaps and recommend corrective actions or process improvements
  .
• Lead workshops and awareness sessions to build performance management capability across departments.
• Support leadership in embedding a performance-driven culture focused on accountability and result

Requirements

Minimum Requirements

• Experience working with strategy execution frameworks (e.g., OKRs, KPIs, BSC).
• Strong project management skills and ability to engage with senior stakeholders.
• Experience in public sector or technology sectors is an advantage.
• Fluent in English (Native Arabic speaker is a must).

Minimum Qualification

• Bachelor’s degree in Business Administration, Strategy, Industrial Engineering, or related field (MBA or Master’s preferred).
• 7+ years of experience in strategy execution, management consulting, transformation, or Strategy PMO roles.

Working Condition

• Strategic Execution and Operational Planning
• Data-Driven Decision Making
• Stakeholder Engagement & Influence
• Business Acumen & Organizational Alignment
• Strong Communication & Presentation Skills