Security Supervisor

Role Purpose

The Security Supervisor is an integral part of the facilities management team and supports the security manager in overseeing the operational performance of the service provider within the residential compound to provide a safe and secure environment. The role undertakes all aspects(certifying safety and client care) of security services, is customer-facing and leads by example by delivering exemplary customer service to internal and external stakeholders to ensure standards and reputations are maintained.

• Responsible for implementing policies, procedures and work instructions within the security operations and in accordance with the defined certification targets such as ISO 18788 and 14001
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• Monitor the service provider’s agreed processes as referenced in the contract and highlight any deviations as part of the daily log.
• Work closely with the service provider to ensure that workforce deployed are in line with the service agreement and patrolling is in harmony with agreed process and captured through the guard tour system or equivalent.
• Monitor, report, log, and action in respect to guards consistently being equipped with batons, whistles, flashlights and communication equipment (long range handheld units, cellular telephones).
• Emergency procedures are available, understood and practiced ensuring the service provider is fully briefed and aware of all related processes.
• Consistently observe the behavior of guards at the main gate to ensure residents and visitors qi guests can access the property and receive a seamless customer experience.
• Constantly review access control systems to ensure they are functioning properly, and service continuity is applied.
• Oversee the key control programme and system including storage, allocation, distribution, master key management, conducting regular彩票招商…

• Minimum, holder of bachelor’s degree.
• Graduate with Minimum 1 Years of Experience
• Professional Certificates CISSP, CISM, CPP, or similar.
• Internationally recognised first aid, CPR and AED certificate.
• Fluent in verbal and written English and Arabic.