City Manager; KSA

الوصف الوظيفي

We’re looking for a City
Manager to drive growth for Calo in Riyadh, Saudi Arabia
.

We believe business is a team sport.

The sport is about solving customer problems.

The bigger the problem, and the more people who have it, the more you win.

The score?

Growth, revenue, and long-term value.

Customers reward you with their hard-earned money when you solve their problem well.

They come back when nobody else does it better.

We’re looking for the captain of our Riyadh market
.

Calo is a meal subscription startup on a mission to make healthy eating easy. Over the past six years, we've delivered tens of millions of meals to hundreds of thousands of customers across seven countries, and we still feel like day one. Now, we're embarking on an AI-powered transformation to change how the world eats and make healthy meals better, faster, and more affordable.

• Operating internationally in 7 countries (Bahrain, Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Oman, the UK)
• 1,600+ full-time people across all geographies
• 80+ Million Dollars in funding till date, on the road to an IPO within the next two years (Latest news here)
• One of the fastest-growing food-tech startups globally today, but that’s not important; what’s important is serving the customers better while scaling a winning company culture

We’ve scaled fast across markets, but we believe the only way to win globally is to win locally
.

Winning locally means:

• Deeply understanding the customer
• Knowing the city better than anyone else
• Making decisions based on data, insight, and growth impact

This role is not about running operations
.

It’s about growing a market
.

You’ll act as the bridge between HQ and Riyadh
, representing the customer, the market, and the growth opportunity.

We’re entrepreneurial by nature.

We love people with ownership, agency, and bias for action
.

We’re looking for someone who thinks and acts like an owner
, embodies our values, and genuinely believes in our mission.

Our values are summed up in GOWKII
:

Growth. Obsession. Winning. Kindness. Impact. Integrity.

Back to the role, what does it mean to be a City Manager?

Simply put:

Your role is to help us win in Riyadh.

We believe the business scoreboard is growth that is:

• Customer-led
• Data-driven
• Sustainable

Growth is achieved by:

• Obsessing over what the customer wants
• Translating insight into product, growth, and experience decisions
• Expanding the market in the best interest of both the customer and the business

You won’t be judged by how busy you are,

You’ll be judged by impact
.

Grow the Riyadh market sustainably by deeply understanding customers and unlocking meaningful, incremental growth.

No buzzwords.

No vanity metrics.

Just real impact.

But if we had to guess, it would look something like:

• Obsess over the Riyadh customer

  Understand their behavior, motivations, pain points, and what makes them stay.

• Obsess over product and experience

  Identify what will genuinely move the needle for customers — and push for it internally.

• Use data to decide

  Base actions on insights, not opinions. Measure. Learn. Iterate.

• Be the voice of the market

  Represent Riyadh inside the company and advocate for what the customer truly needs.

• Keep score

  Growth, retention, engagement, and long-term value matter. If we’re solving real problems well, the results will follow.

Forget titles for a second.

• You’ve worked in growth-focused roles (growth, strategy, market expansion, product-led growth, business growth, or similar).
• You’ve operated in environments where growth decisions were driven by data
  , not opinions.
• You have hands-on exposure to the Saudi market
  , with strong familiarity with Riyadh specifically
  .
• You’ve partnered closely with product, growth, or customer teams and understand how these functions connect to drive impact.

• You are deeply customer-obsessed, you naturally think from the customer’s point of view.
• You’re analytical by nature and comfortable using data to guide…