Shuttle Driver

Overview

Ocean’s Edge Resort & Marina is a stunning waterfront resort set across 20 lush acres of palm trees, inviting pools, and luxurious guest rooms, all nestled in the relaxed charm of Stock Island. We deliver memorable guest experiences in a vibrant tropical environment—and our Shuttle Drivers play a key role in that journey.

Position Summary:
The Shuttle Driver is responsible for safely and professionally transporting guests to and from designated locations while delivering exceptional customer service. This role requires a friendly, guest-focused individual who can represent Ocean’s Edge with professionalism, courtesy, and safety at the forefront of every interaction.

• Safely transport guests to and from predetermined locations in a timely and courteous manner
• Assist guests with loading and unloading luggage as needed
• Provide a welcoming and professional guest experience, including friendly conversation and local direction assistance
• Maintain clear communication with dispatch or management throughout shifts
• Perform routine vehicle inspections before and after each shift
• Report maintenance needs, safety concerns, accidents, or damage promptly and accurately
• Comply with all traffic laws, safety regulations, and company policies
• Provide exceptional customer service to all guests and passengers at all times

• Valid CDL with Passenger Endorsement (non-negotiable)
• Must be able to work a rotating schedule of 2 day shifts and 2 night shifts
• Ability to sit for extended periods of time
• Ability to bend, reach, stoop, and lift up to 50 pounds on a regular basis, with or without reasonable accommodation
• Strong communication skills; must be able to communicate effectively in English (bilingual preferred)
• Professional appearance and positive, guest-focused attitude
• Must be local to Key West or within a reasonable commuting distance

• Medical, Dental, and Vision Insurance
• Vacation and Holiday Pay
• Short-Term and Long-Term Disability
• Supplemental, Spousal, and Child Life Insurance
• 401(k) Savings Plan with company match
• Hotel Room Discounts and other resort perks

Ocean’s Edge Resort & Marina is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic.