Front Desk Specialist

Front Desk Specialist Overview

Join the Hyatt family as a Front Desk Specialist
. You will assist owners and guests by creating memorable vacation experiences in a supportive, friendly, and beautiful work environment.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensure that all guests are comfortable and offer refreshments while they wait for sales presentations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promote awareness of brand image internally and externally.
• Create, log, and expedite premiums (gifts) for site marketing programs.

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

• Highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.