Houseperson

Overview

Havana Cabana is a Cuban-inspired paradise in Key West, offering waterfront access and a Havana vibe that embraces art and culture. Named one of Florida's Top 10 Resorts by Travel & Leisure, Havana Cabana provides a lush escape where the best of Key West is experienced with a Cuban flair.

The Houseperson is responsible for maintaining the cleanliness and organization of the hotel’s public areas, hallways, and back-of-house spaces. They assist housekeeping staff in ensuring guest rooms are properly cleaned and well-stocked. This position plays a vital role in maintaining the overall cleanliness, appearance, and safety of the hotel, contributing to an exceptional guest experience.

• Thoroughly clean restrooms, hallways, stairwells, foyers, and elevators, including vacuuming, dusting, polishing, straightening furniture and decor, sanitizing surfaces, and removing waste.
• Empty soiled linen and trash from room attendant carts and guest rooms.
• Clean and remove spots from corridor walls and doors.
• Polish mirrors, guest room door numbers, and elevator doors to maintain a pristine appearance.
• Restock and replenish housekeeping supplies, including cleaning products, linens, and guestroom amenities.
• Turn mattresses and move furniture as assigned by the supervisor to ensure proper cleaning.
• Respond promptly to guest questions, provide assistance, directions, and information as requested, ensuring a positive guest experience.
• Provide instruction and guidance for guest and employee safety in case of fire or other emergencies.
• Support the department in maintaining the building and upholding guest service standards set by the hotel.
• Assist shampooers with the relocation of furniture to support their cleaning tasks.
• Report suspicious persons, activities, hazardous conditions, or any safety concerns to the Safety/Security department immediately.
• Be flexible and ready to step in and support coworkers as needed to ensure smooth and efficient operations.
• Perform special assignments and projects as requested by management.
• Attend meetings and training sessions as required by management to enhance performance and job knowledge.

• High School Diploma or GED.
• Previous experience working in a hotel or hospitality environment is preferred.
• Ability to work efficiently and independently, with minimal supervision.
• Strong attention to detail and a commitment to cleanliness and organization.
• Ability to lift and carry items up to 50 lbs.
• Good communication skills and a positive attitude.
• Flexibility to work weekends, evenings, and holidays as required.

Havana Cabana is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Holiday benefits. For your financial wellness our resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing us as the employer of your future.

Havana Cabana is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.