Mental Health Technician

Job Details

Job Location:

Key West - 1205 4th - Key West, FL 33040

Position Type:
Part Time

Education Level: High School

Salary Range: $18.83 - $18.83 Hourly

Job Category:
Nonprofit - Social Services

The Advocate provides support for medical services by assisting with treatment plans; treatment plan reviews; patient assistance programs; IDP, outcomes; authorization overrides; follow‑ups, State paperwork and referrals. Conducts face‑to‑face visits; handles medical service related telephone calls with individuals receiving medical outpatient mental health services. Perform other duties as assigned.

• Coordinate with doctor and participate in medical treatment planning and reviews; consult with each patient concerning attainment of treatment plan goals and objectives.
• Order medications as requested by medical staff/doctor.
• Maintain medication inventory.
• Record/maintain medication samples and IDP.
• Complete required state and intake paperwork.
• Back up front office/reception. Assist with scheduling appointments, super bills/payments, answering phones.
• Complete and comply with Request for records.
• Responsible for maintaining the patient's chart in compliance with State, CARF, Medicaid, and other rules and standards.
• Attend and participate in training activities, staff meetings, and supervisory sessions.
• Participate in Quality Improvement activities and committee assignments as requested.
• Ability to communicate appropriately and effectively with members of a multidisciplinary team.
• Ability to organize, interpret and communicate data comprehensively.
• Knowledge of Medicaid, CARF and Department of Children and Families rules and regulations.
• Ability to communicate information effectively in both oral and written formats.
• Ensure that if a psychiatric evaluation is being billed on a SAL there is a note on the psychiatric evaluation.
• Assist in taking vitals of patients.
• Assist in prepping patient for appointment.
• Assist psychiatrist as needed.
• Participate in case conference.
• Complete all orientation and mandated training activities, including E‑Learning Courses, within required time frames and in accordance with the criteria established for this position.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of West Care Foundation.
• Perform any other duties as assigned.

• Not applicable

• Graduation from an accredited four‑year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related social science field is preferred.
• High School Diploma or equivalence issued by a state department of education is required.

• One (1) year of experience working in medical office is required.
• Six (6) months of experience working in a Mental Health/Substance Abuse agency is preferred.
• Bilingual is preferred.
• Maintains confidential files and records.
• Working knowledge of behavioral health terminology.
• Medical Terminology and understanding, written and verbal communication skills and administrative and clerical skills.
• Ability to react appropriately in a Medical/Psychiatric emergency.
• Ability to demonstrate empathy and compassion for consumer during Med/Psych crisis.
• Ability to comply with all statutory requirements and professional/ethical responsibilities concerning confidentiality.
• Ability to demonstrate respect in all dealings with consumers. Takes time to make sure consumers understand communications. Deals with other staff in a respectful and collegial fashion.
• Ability to seek direction from Supervisor when appropriate.
• Knowledge of West Care Mission, goals and values.
• Knowledge of Incident Reporting.
• Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality.
• Familiarity with West Care services and programs.
• Understanding of issues related to cultural identity, ethnic background, age, developmental level, gender and sexual orientation in prevention, intervention and treatment.
• Demonstrates ability to work effectively with culturally diverse staff and consumers.
• Demonstrates respect for an individual’s cultural and ethnic values when interacting…