Administrative Staff Assistant

The Seattle Community Assisted Response & Engagement (CARE) manages the 9-1-1 Call Center and the Community Crisis Response team. The 9-1-1 Call center handles all emergency calls for the City of Seattle and is the busiest Emergency Call Center in the State. The Community Crisis Response team consists of diverse behavioral health professionals (BHPs) who are dispatched to non-emergency calls primarily focused on responding to mental health crises.

CARE is located in downtown Seattle, and this position will primarily work with the Community Crisis Response team.

Community Assisted Response & Engagement (CARE) is hiring a temporary Administrative Staff Assistant to assist with the expansion of the Community Crisis Response (CCR) Unit in 2026. This position will work under the direction of the CCR manager to support the development of staffing design, operational protocols, quality assurance and improvement, and management strategies for the CCR program. We are seeking a forward-thinking and proactive Administrative Assistant to assist in implementing the functional and operational policies concerned with guiding rules and principles within public safety with emphasis on Low Acuity incidents which are less severe types of behavioral and mental health crisis that do not necessarily require a medical unit or armed police officer to respond.

• Develops, coordinates, prepares and submits the annual budget for a small unit or section.
• Monitors and manages the unit's budget; authorizes line item expenditures; maintains accurate records of expenditures; and prepares financial status reports.
• Coordinates and participates in a variety of personnel related activities such as the hiring processes and the investigation of personnel problems; coordinates the writing of job descriptions and performance evaluations; participates in the development of interview questions and procedures and serves on interview boards.
• Conducts research and data collection on special assignments and projects; coordinates the unit response to inquiries and proposals from other sections of the department or other departments.
• Coordinates and directs a variety of office management functions and activities such as preparing purchase request for supplies and equipment; and oversees the maintenance and processing of payroll and attendance records; and develops and implements office procedures.
• Supvises subordinate's work; and directs the preparation of appropriate personnel forms.
• Performs other related duties of a comparable level/type as assigned.

Requires one year of experience in administrative analysis, budget administration or preparation, office management, personnel administration, program administration, as staff assistant, or in a closely related field; and a Bachelor's degree in business or public administration, or another closely related field (or a combination of education and/or training and/or experience that provides an equivalent background required to perform the work of the class).

• Work is usually performed in an office environment.

• Working experience with Workday or other HRIS Systems
• Effective communication skills including written, active listening, and non-verbal communication
• Effective skills in investigation and employee management, evaluation of facts/circumstances and Human Resource best practices
• High cultural and emotional intelligence. Strong commitment to dignity and respect for all persons

This position is a temporary non-represented position and is part of the City of Seattle Step Progression pay program. The full salary range (Step 1-5) for this position is $41.44; $43.15; $44.87; $46.59; $48.31 per hour.

Applicants are subject to a criminal history investigation of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information. Employment is contingent upon the verification of credentials and successful outcome of the background investigation.

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.

Who may apply
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This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status,…