Print Care Assistant - FTC

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We are actively building diverse teams and welcome applications from everyone
Role:
Print Care Assistant (FTC)
Located:
Kettering
Package:
Competitive Salary, Pension, Benefits
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Find out more about Ricoh Today
What you will be doing
Ricoh are now offering a fantastic entry level position into Print Care through our new Print Care Assistant role which will involve maintaining and performing minor fixes on our Ricoh printers based at Kettering General Hospital.
 
* To ensure customer equipment in the designated customer base is in good working order through the daily and weekly supply of consumables, e.g. paper, toner and cards, in order to maximise machine up time and ensure customer satisfaction.
 
* To ensure all relevant data is fed back to Head Office, within set deadlines in order for both the Company and the customers records to be kept accurate.
 
* Management and control of site stock, in order to minimise stock losses.
We are an equal opportunities employer
You will ideally have
Full training will be provided for this role, however we are looking for:
 
* Good working knowledge of electrical/mechanical engineering,
 
* Ricoh product knowledge desirable but not essential
 
* Good interpersonal skills,
 
* Good customer handling skills,
 
* Proficient in maintaining control equipment on site, e.g. card readers
 
* Knowledge of relevant Company processes and procedures
We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.
To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.
to learn more about life at Ricoh