IT Service Desk Analyst: Fast, Proactive Support

A UK-based service provider in Kettering is seeking a Service Desk Analyst to join their team. The successful candidate will troubleshoot a variety of issues and manage requests while providing exceptional support within defined SLAs. Candidates should possess strong analytical skills and a proactive problem-solving approach, along with excellent interpersonal and communication abilities.

This role offers an opportunity to work in a dynamic environment with a focus on customer satisfaction.
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