Student Support Officer

Student Support Officer

Location:

Kettering, Northamptonshire

Contract:

Full‑Time - Permanent (Temp‑to‑Perm considered on request)
Salary: £25,800-£26,006

FTE (Actual £22,163-£22,340)

Hours:

37hrs per week, 39weeks per year
Start:
March / April 2026

We are seeking energetic, confident and resilient individuals to join a supportive pastoral team as a Student Support Officer. This is a highly visible and hands‑on position working directly with pupils to help remove barriers to learning and support their wellbeing, behaviour and engagement.

You will be part of a trusted, proactive team working with students both in lessons and around the academy. The role requires presence, sound judgement and consistency of approach - no two days are the same.

• Provide in‑the‑moment support to pupils who are struggling academically, socially or behaviourally.
• Supervise and support pupils in internal alternative provision and reintegration spaces.
• Help pupils successfully reintegrate into mainstream learning after absence.
• Build strong, respectful relationships to help students feel safe, understood and included.
• Support behaviour, attendance and pupil wellbeing across the academy.
• Work closely with pastoral leaders, teachers and external agencies to deliver personalised support plans.

• Calm, confident and resilient, especially in challenging situations.
• Comfortable working on their feet and engaging with young people throughout the day.
• Able to build trust quickly and maintain consistent, fair approaches.
• Energetic, emotionally intelligent and solution focused.
• Passionate about helping pupils succeed, even when they find school difficult.
• Experience working in schools, youth work or educational support is advantageous, though character, judgement and mindset are what matter most.

This role offers a real chance to make a meaningful difference every day while developing a career in pastoral leadership, safeguarding, teaching or broader educational support - in a school celebrated for its positive culture and supportive environment.

Apply online via this website or for more information call Andrew on 01536(phone number removed).