Ward Clerk

Main area Medicine Grade Band 2 Contract Fixed term: 6 months (Hours of work
- Thursday,Friday and alternate Wednesday) Hours 18.45 hours per week (Part time) Job  
-MED

Employer Kettering General Hospital NHS Foundation Trust Employer type NHS Site Kettering General Hospital Town Kettering Salary £24,465 per annum pro rata Salary period Yearly Closing 08/02/2026 23:59

Harrowden C ward is looking to recruit a part time Ward Clerk to join their busy team.

Hours will be 08:00 to 16:00

You will need to be a team player, have the ability to work as part of a team and on your own initiative, a flexible approach to tasks in a changing environment, excellent communication, organizational, interpersonal skills, stay focused and calm in difficult situation and competent in using IT systems.

• To maintain the patient records and other ward records using in-house computer-based systems.
• Update in-house systems and prepare notes for digitalisation.
• To communicate with the patients regarding demographics and other personal details to ensure the patient administration system is updated.
• To prepare the unit ready for the following day with the relevant documentation.
• To use effective communication skills to deal with telephone queries according to the agreed standard and give the appropriate information as required.
• Always observe confidentiality (patients, visitors, personnel or any trust details)
• Observe all instructions regarding policies and procedures of departments and Trust
• To prepare the unit ready for the following day with the relevant documentation

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people . We have entered into a Group Model with neighboring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values:

Compassion

Respect

Integrity

Courageous

Accountable

• To maintain the patient records and other ward records using in-house computer-based systems.
• To communicate with the patients regarding demographics and other personal details to ensure the patient administration system is updated.
• To complete the process to check and sent discharge notes.
• Update in-house systems and prepare notes for digitalisation.
• To prepare the unit ready for the following day with the relevant documentation.
• Committed to developing own skills and assist in training and development of others
• To use effective communication skills to deal with telephone queries according to the agreed standard and give the appropriate information as required.
• To photocopy/scan documents as required.
  
  Always observe confidentiality (patients, visitors, personnel or any trust details)
• Observe all instructions regarding policies and procedures of departments and Trust
• Ensure the reception desk is clean and tidy at all times

• NVQ level 2 qualification in administration or equivalent hospital experience
• Good standard of Education to include Maths and English

• Proficient keyboard and data entry experience
• Previous experience of working in a hospital environment
• Demonstration understanding of GRDP
• Experience in the use of computerised administration systems careflow

• Be able to demonstrate the use of office equipment including photocopier, printers and telephone
• Demonstrate a high level of personal-self management and organisation i.e organising own day-today activities
• Demonstrate skills of tact, sensitivity when dealing with complaints and enquired both verbally and written
• Be able to respond to and manage appropriately to patient and families where there is distress/emotional circumstance

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
• Working as part of a team
• Able to use own initiative.

Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you via a TRAC system account.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a…