Operations Administrator
Job in
Kettering, Northamptonshire, NN16, England, UK
Listed on 2026-01-15
Listing for:
ACS Recruitment Solutions
Full Time
position Listed on 2026-01-15
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Job Description
Operations Administrator
Lamport, Kettering - Officeیه-Based
Hours - Monday to Friday full time
Salary - £25k
We are seeking a proactive and detail-oriented Operations Administrator to join our client's busy Operations team. This role provides vital support to the Team Manager, ensuring smooth administrative processes while maintaining regulatory compliance and excellent client service.
Key Responsibilities- Upload client instructions to the internal system, ensuring all necessary documentation is complete.
- Manage daily queries from Field Agents and clients professionally and efficiently.
- Review, quality control, amend, and dispatch Field Agent reports to clients.
- Act as the first point of contact for all operational phone traffic.
- Ensure all reports meet service level agreements (SLAs).
- Assist Team Managers and Senior Managers with ad‑hoc administrative tasks.
- Manage complaints in line with company procedures and regulatory requirements.
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