Property Administrator

Property Administrator

Location :
Kettering

Salary : £25k

Hours :
Monday - Friday (Apply online only) ( 1 in 3 Sat (Apply online only) )

The successful candidate will be expected to provide administrative support as part of the property services team in order to meet published service standards.

Responsibilities:

* 1st line telephone support for tenants raising maintenance issues

* Co-ordination of job diagnostics and contractor attendance

* Management of tenant and landlord communications

* Updating job records and tenant history on their bespoke property services software systems

* Assisting with the administration of job sheets, job sign off and contractor invoice requests and tenant billing

Qualifications and

Experience:

* Basic knowledge of common maintenance issues and resolutions

* Excellent written communication skills

* Confident telephone manner

* Commitment to deliver good customer service

* Ability to deal with customers and contractors

* Good planning, organisational skills and attention to detail

* The ability to work with minimal of supervision

* Ability to prioritise workload and tasks

* Confident user of Email, Microsoft Word and Excel

Pay up to £25,000.00 per year depending on experience