Office Assistant

The recruitment is exempt from the hiring freeze (Administrative Order 358).

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

This position is responsible for performing receptionist duties and providing clerical support for the Ketchikan Judicial Service Office. Key responsibilities include interacting with the public, answering phones, handling complex data entry, conducting case research, processing travel arrangements, and performing other clerical tasks as needed. The role also involves supporting various administrative functions as assigned, ensuring smooth and efficient office operations.

Our mission is public safety – preserve the peace, enforce the law, prevent and detect crime and protect life and property. All positions within the Alaska State Troopers support or carry out this mission. This position is part of a team of administrative staff that supports the operation of the Alaska State Troopers across the Southeast. Quality administrative support plays a key role in providing quality law enforcement to the community.

While commissioned Troopers are on the front lines, civilian staff work behind the scenes to keep operations running smoothly. We value attention to detail, thoroughness, timeliness and accuracy of work, flexibility and dedication to the mission of A Detachment South and the Department of Public Safety.

You will enjoy many benefits by joining our team:

• Being part of a team that is experienced, friendly, and hardworking.
• Working in a welcoming and supportive environment with knowledge, information and common goals shared by all.
• Communicating with the courts, District Attorneys and law enforcement within Alaska as well as throughout the United States.
• The opportunity to learn and understand department regulations, programs and policies while actively producing and completing meaningful work.

This position is located at the Ketchikan Judicial Office in the District Court Building in Ketchikan. The daily work environment consists of a small team of motivated and task-driven individuals. Individuals must be able to work with frequent interruptions and be able to work well with others to be successful in this position. We work hard, but also value teamwork and camaraderie.

To succeed in this position, the incumbent will demonstrate the following:

• Attention to Detail:
  Is thorough when performing work and conscientious about attending to detail.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Manages and Organizes Information:
  Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
• Oral and Written Communication:
  Expresses information effectively, takes into account the audience and nature of the information; makes clear and convincing oral and written presentations; listens to others and responds appropriately.

High school diploma or the equivalent. One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.

Substitution: Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience); 150 hours of vocational education equal one month of experience.

High school diploma equivalent means one of the following:
1) a G.E.D.;
2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week);
3) acceptance in full standing by an accredited college or university;
4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as…