Field Service Supervisor - Gas Meter in Winston Salem, NC

Field Service Supervisor - Gas Meter in Winston Salem, NC

As a Gas Meter Supervisor here at Honeywell, you will lead a team of gas meter installers, ensuring all meters – both residential and commercial – comply with state and federal regulations. This role requires a solid understanding of processes, procedures, and systems to produce high‑quality work. You will solve moderately complex problems, consider alternative solutions, and make recommendations. Additionally, you will use analytical skills and judgment to recommend the best course of action.

You will be responsible for planning and working with management to meet business goals and objectives, maintaining compliance while delivering best‑in‑class customer service. Your decisions will impact the quality, efficiency, and effectiveness of projects.

You will report directly to the operations manager and work out of Winston‑Salem, NC with the ability to travel as needed.

• Supervise day‑to‑day and long‑range activities for a team of hourly and professional employees, both represented and non‑represented.
• Prioritize and assign resources to ensure tasks are completed in a timely manner and team project goals and operational objectives are met in accordance with applicable regulations, policies, and procedures.
• Coordinate with other supervisors and teams to meet requirements.
• Provide coaching, training, and development for team members on tasks, skill proficiency, and performance on a routine basis.
• Maintain customer satisfaction through timely and thorough communication.
• Participate in and facilitate the interviewing, hiring, and onboarding of new employees in partnership with HR.
• Work with the manager and other team members to develop and implement strategies to optimize field service operations and improve customer satisfaction.
• Assign and schedule field service technicians to meet customer demands and service level agreements.
• May work extended hours beyond normal business hours as needed.
• Champion quality assurance and quality control on all projects.
• Drive results through performance management of external and indirect resources, including setting expectations, evaluating results, and taking corrective action as needed.
• Follow organizational policies and procedures.
• Monitor budget variances and act when and where needed.
• Review and approve work orders, progress reports, field invoices, as‑built records, and bid contracts to ensure compliance with company standards and policies.
• Coordinate with internal and external service providers and support other units to act in the field and ensure that work is performed as planned and scheduled.
• Supervise staff selection, development, and retention. Establish and monitor work goals and objectives.
• Strong communication skills with all levels of the organization.

• Five or more years of experience in the gas industry focused on capital construction and maintenance, and/or experience in field inspection activities, project control activities, process improvements, or business systems.
• Outstanding interpersonal skills for establishing and maintaining effective working relationships.
• Contract and performance management capabilities.
• Operator Qualifications knowledge.

• Results‑oriented approach.
• Strong business acumen.

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software‑industrial company committed to introducing state‑of‑the‑art technology solutions to improve efficiency, productivity, sustainability, and safety in high‑growth businesses across broad‑based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

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