Patient Services Coordinator IV

What We Offer

Are you a people-first professional with a passion for healthcare and helping others feel at ease? Join our exceptional team as a Patient Services Coordinator and become the welcoming face patients trust and rely on every day! Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Patient Services Coordinator

Kernersville, North Carolina

Novant Health Osteoporosis Clinic

Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays

• Greet and check in patients for appointments
• Schedule follow-up visits and manage referrals
• Verify insurance and process patient registration
• Support providers and medical teams to keep clinic flow smooth and efficient

• Education:
  
  High School Diploma or GED, required.
• Experience:
  • Three years of experience in a medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):
  • Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
  • Requires understanding of CPT and ICD9-CM coding processes.
  • Requires excellent verbal communication skills.
  • Must be able to work with changing priorities.
  • Requires excellent organizational, problem solving and critical thinking skills.
  • Must be able to interact with individuals of all cultures and levels of authority.
  • Requires the ability to maintain confidentiality.
  • Must be able to function as part of a team.
  • Must possess initiative.
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
  • High level of working knowledge of EPIC systems.
  • Detailed knowledge of multiple payors billing requirements.
  • Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):
  Proficient in the use of all computer software utilized in the practice.

• Be part of a diverse and inclusive team committed to delivering exceptional care.
• Access to career advancement opportunities and continuous learning.
• Benefit from our tuition reimbursement and loan forgiveness programs.
• Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm".

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening

143219