Manager, Integrated Services - Business Transformation

Manager, Integrated Services - Business Transformation

Ralph Lauren Corporation (NYSE:

RL) is a global leader in premium lifestyle products. This individual‑contributor role drives transformation initiatives across Integrated Services and Account Services, focusing on ERP/SAP, Reporting & Analytics, and B2B Digital Commerce platforms to execute the Next Great Chapter strategy.

Lead enterprise‑wide transformation initiatives, develop and execute strategic roadmaps, build partnerships, and drive change management across cross‑functional teams.

• Lead transformation initiatives & integrations across SAP/ERP, Business Intelligence, B2B Digital Commerce, and Customer Portal Development.
• Develop and execute strategic roadmaps for process optimization and system integration.
• Build and maintain partnerships with internal teams, external customers, and implementation partners.
• Drive change management and adoption strategies across cross‑functional initiatives.
• Establish project governance, success metrics, and risk management frameworks.
• Lead end‑to‑end transformation projects including rollout strategies, training, and documentation.
• Coordinate cross‑functional teams through implementation and cutover activities.
• Monitor project effectiveness through KPIs and stakeholder feedback.
• Foster strategic relationships between business stakeholders, technical teams, and end users.
• Drive operational efficiency through process standardization and system integration.
• Lead continuous improvement initiatives based on business needs and customer feedback.

• 5+ years of experience in business transformation/process improvement.
• 3+ years of consumer goods industry experience (AFS desired).
• Experience with ERP solutions (SAP, Microsoft, etc.).
• Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired).
• PMI Project Management certification or equivalent experience.

• Strong proficiency in enterprise systems: SAP ECC (required), S/4 HANA (desired), B2B digital commerce platforms, enterprise planning tools, order‑to‑cash processes.
• Proficient in project management methodologies (Agile, Waterfall, Hybrid).
• Expert level Microsoft Office Suite, especially Excel and PowerPoint.

• Strong business acumen in wholesale, retail, and distribution.
• Excellence in stakeholder management, communication, and presentation skills.
• Ability to manage multiple high‑priority projects.
• Demonstrated success working in diverse team environments.

• Hybrid work schedule (2–3 days in office).
• Minimal travel to NYC corporate offices (approximately once per year).

Mid‑Senior level

Full‑time

Other

Retail Apparel and Fashion