System Engineer – Level 2

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian‑Owned” IT staffing/consulting company.

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Data warehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

On behalf of our client in the Inspection and Certification industry, Procom Services is looking for one System Engineer – Level 2. The candidate must have up-to-date knowledge of current and emerging technologies:
Windows Server, Active Directory and VMWare.

Systems Engineer – Level 2 Job Details

This position is responsible for maintaining a variety of wide area network based servers and systems in an enterprise environment on a daily basis.

• Solution and monitor wide area network file and print servers for capacity, utilization and performance
• Advanced system hardware/software troubleshooting as required
• Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub‑systems
• Architect and deploy data backup and recovery solutions
• Perform data backup and recovery processes in accordance with the company’s disaster recovery and business continuity strategies
• Contribute towards defining standard hardware requirements
• Work with internal and external customers to gather IT system requirements and architect and deploy IT systems solutions
• Maintain technical documentation of system/server inventory and technical specifications
• Perform security audits in accordance with the company’s IT security policy
• Participate in the company’s asset management programs
• Work with internal and external customers via an IT service ticketing system
• Troubleshoot and resolve escalated issue tickets
• Write effective technical documentation as assigned
• Ensure adherence to company IT standards for systems
• Ensure adherence to company IT processes such as change management
• Keep abreast of current technology
• Perform other IT infrastructure work as required

Systems Engineer – Level 2 Mandatory Skills

• Associate’s Degree in Information Technology, or equivalent in terms of education, experience and training
• Expertise with Microsoft Windows server operating systems
• Experience with VMWare ESXi or other similar virtualization platforms
• Base knowledge of core Microsoft Server Services (e.g., DNS/DHCP/WINS)
• Experience with server‑based system event monitoring
• Experience with HP Net‑Server hardware
• Experience with an enterprise‑level data archive & restore platform
• Experience with remote support utilities (RDP/Term Services)
• General understanding of networking topologies and network troubleshooting
• General understanding of virtualization, clustering, DR/BCP best practices
• Exposure to Symantec End Point Protection or other similar anti‑virus protection suite
• General understanding of data centre management techniques
• Knowledge of SMS or other asset management tool

Systems Engineer – Level 2 Nice to Have Skills

• Knowledge of Microsoft SQL and/or Exchange is a plus
• Exposure to NAS/SAN technologies (Netapp experience a ++)

Systems Engineer – Level 2 Assignment Length

12‑month+ contract

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.