Parts and Product Agent

The Parts and Product Agent focuses on administrative and general warehouse functions of parts operations. They ensure functionality, accuracy, routing, and approval of parts-related work-in-process orders by following Standard Operating Procedures (SOP). These employees have a natural sense of curiosity, enjoy process-driven work, and can flawlessly execute written instructions.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

• Manages work-in-process (WIP) or physical product line queues.

• Creates new and manipulates existing work or part orders.

• Maintains parts-related queues in Services system (STAR).

• Updates company systems when sorting, routing, receiving and, shipping products and parts.

• Verifies accuracy of identification data and paperwork of SKUs, products, parts, and warranties

• Tests products, parts, and component functionality.

• Communicates order updates to repair agents, vendors, and customers.

• Places items in appropriate bins or areas as determined by SOP.

Department Specific

Parts Support

• Receives, stocks, fulfills, delivers, and ships part components and other product types for both inbound and outbound trucks.

• Oversees the return of defective and unneeded parts to vendors.

Parts Ordering

• Manages parts ordering processes for multiple Best Buy locations such as Depots and Geek Squad City.

• Communicates with vendors, manufacturers, and Service Depot Repair Agents to verify accuracy of part orders and paperwork.

Shipping and Receiving

• Verifies accuracy of work orders and products being shipped.

• Unload, receive and ship product and parts for both inbound and outbound trucks

Basic Qualifications

• Able to stand and sit for long periods of time

• Able to work in a fast-paced environment

• Able to work in a non-climate-controlled environment

• Able to maneuver weight up to 50 pounds with or without accommodation

• 6 months of experience using Microsoft Office (Excel, Outlook etc.)

Preferred Qualifications

• 1 year of experience using Microsoft Office (Excel, Outlook etc.)

• 6 months of experience working in a warehouse, inventory, or quality control environment

• Able to operate pallet jack, two-wheeler, and hand operated moving equipment

Best Buy is an equal opportunity employer.

Final date to receive applications: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type:
Full time

Pando

Logic. Category:

General,

Location:

Brooks, KY-40109