Logistics Coordinator

Logistics Coordinator

Hassett Logistics is seeking a Logistics Coordinator to join our team at our Oakbrook Terrace, IL location.

The Logistics Coordinator provides daily support for routing, dispatch, track and trace of shipments and product storage/handling updates.

• Coordinate, track and trace all shipping and handling requests with customers and suppliers in support of a customer specialized project.
• Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
• Correctly troubleshoot and proactively resolve shipment discrepancies, as needed.
• Respond timely to customer needs for information, including but not limited to updates on orders, Proof of Delivery and inventory cycle counts.
• Investigate product overage, shortage and damage; complete appropriate documentation and manage customer response for handling of the issue.
• Notify Operations Lead of all requested changes from the customer or a supplier regarding shipping, handling or administrative items.
• Provide feedback and guidance to the Managed Logistics team on process and communication to support customer needs.
• Take ownership of issues through to resolution on all requests.
• Develop and maintain a positive working relationship with all service providers.
• Report customer feedback to Logistics Project Lead, including any signs of customer dissatisfaction.
• Correctly enter data into transportation management system and maintain and generate required reports; properly process, audit and file various documentation.
• Participate in cross functional projects.
• Assist in the identification and execution of process improvement initiatives.
• Perform other duties as assigned.

• 2+ years’ experience in Logistics;
  Transportation or Distribution industry experience with understanding of airfreight, expedited ground services, warehousing, inventory, and order fulfillment preferred
• Strong organizational skills
• Experience with TMS systems preferred
• Excellent communication and time-management skills
• Must be able to multitask & prioritize efficiently in a fast-paced environment
• Proficient with Microsoft Office systems
• Ability to work independently and as part of a team
• High school diploma or GED equivalent is required

• Competitive compensation package
• Friendly, business-casual environment
• Excellent benefit options including:
  • Medical
  • Dental
  • Flexible Spending Account
  • Company paid Long-Term Disability coverage
  • Company paid Basic Life insurance
  • 401(k) plan with discretionary Company Match
  • Generous Vacation, Paid Time Off, and Floating Holidays

Hassett is a leader in time‑definite freight services in the highly competitive air express industry. Our roots extend back to the 1940's as a small family‑owned moving and storage company. We provide secure, convenient, multi‑mode solutions to meet each customer's specific transportation requirements. Industries of all kinds have turned to Hassett to deliver their freight. Our team works with a variety of businesses—publishing, entertainment, automotive, manufacturing, and trade shows.

At Hassett, we strive to give you the best freight transportation services available.

Our team works hard to continually meet and exceed the high expectations we set for ourselves - it's The Hassett Way.

Hassett Logistics is an Equal Opportunity Employer EEO/M/F/Vet/Disability/LGBT. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Hassett Logistics complies with the laws and regulations outlined in the following "EEO is The Law" poster: http://(Use the "Apply for this Job" box below)..