Facility Coordinator

Position Information

Working Title:

Facility Coordinator

Department:
Campus Recreation

Compensation

Title:

Coordinator, Campus Rec. Facilities

Position Number:

Position Status:
Regular

Work Schedule:

Full time flexible

Hours per Week: 37.5

Months per Year: 12

Purpose of Position:
Reporting to the Associate Director for Facilities, the Facility Coordinator oversees the daily operations and overall administration of the Campus Recreation Center.

• Supervise daily operations of the 169,000+ sq. ft. Campus Recreation Center, including equipment inventory and check‑out, facility set‑ups, and weight/strength & conditioning areas.
• Direct all aspects of Bouldering Wall management, including administering risk waivers, enforcing staff safety protocols, maintaining bolts, holds, and mats, and scheduling annual structural inspections.
• Train staff on risk management procedures and lead Emergency Action Plan coordination, improving incident response and resolution times.
• Oversee daily activity schedules and coordinate with facility managers to ensure proper room setup for classes, programs, and special events.
• Provide on‑site supervision during major events, supporting reservation groups with facility access, setup, and usage.
• Direct maintenance activities and lead preventative maintenance initiatives to ensure safe, functional facilities.
• Inspect activity spaces and equipment daily, enforce cleaning and laundry protocols, and implement facility safety standards.
• Resolve patron facility issues by delivering exceptional customer service and mediating conflicts, ensuring a positive user experience.
• Collect and analyze data on program operations, participation, and satisfaction to assess performance, identify trends, and implement service improvements.

• Recruit, train, supervise, and evaluate a team of 70+ student employees, including Facility Attendants, Managers, and Bouldering Staff.
• Develop and manage student employee work schedules to ensure full coverage during open recreation hours and facility reservations.
• Maintain staffing levels across all operating hours, balancing operational needs with employee availability.
• Promote professional growth by providing training, mentorship, and opportunities for involvement in professional associations, research, and conferences.

• Manage an annual student employee payroll budget exceeding $200,000, ensuring accurate and timely processing for 70+ employees in compliance with university and departmental guidelines.
• Record and monitor facility operations expenditures, maintaining detailed and accurate departmental financial logs.
• Track inventory of loose equipment, proactively order supplies, and research new purchases to maintain operational efficiency.
• Identify and pursue opportunities to generate additional departmental revenue.

• Bachelor's degree in Recreation, Sport Management, Student Personnel, or a related field required.
• American Red Cross CPR/First Aid/AED certification preferred, or ability to obtain within the first six months of employment.
• Experience in recreation facility operations, special event management, and supervising student employees.