Product Solutions & Delivery Lead

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Humana is a Fortune 60, publicly traded health benefits company with a long-standing reputation for innovation and transformation. As one of the nation’s largest health benefits organizations, Humana is committed to delivering consumer-focused health solutions that drive positive outcomes for members and communities.

The Insurance Product Solutions & Delivery team ensures Humana’s insurance products remain competitive, compliant, and aligned with consumer needs. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all insurance products. This Lead/Advisor role provides program management expertise, guiding process improvement and technology adoption, while fostering cross-functional collaboration to advance Humana’s long-term product strategy.

• Serve as a program management leader, establishing frameworks and governance to ensure disciplined execution of product communications and regulatory filings for insurance offerings
• Build and sustain ongoing partnerships with cross-functional teams to document, redesign, and optimize business processes, emphasizing automation, operational efficiency, and scalability
• Lead long-term transformation initiatives to continuously improve the operating model of the Product Solutions team, fostering a culture of process excellence and innovation
• Identify and evaluate new technology solutions and capabilities that support strategic business objectives and enhance product delivery
• Provide strategic oversight and direction for the transformation work intended to improve the creation and delivery of major annual communications and regulatory documentation for insurance products
• Oversee implementation and compliance with corrective action plans, ensuring alignment with federal and state regulatory requirements
• Advise functional teams on product and capability delivery, influencing executive stakeholders on trade-offs impacting risk, compliance, and performance
• Collaborate closely with the Transformation Office to monitor progress and status of high-priority product initiatives, identifying opportunities for sustained improvement
• Prepare and deliver executive-level communications and presentations to report on program progress